Disappointing they could not provide one of the plants I had selected. However, they kept me abreast of the issue.
Anonymous
26th March 2025
★★★★★
I changed Floral Providers over to Urban Flowers last year and it’s one of the best things that I ever did Their Customer Service is amazing...I changed Floral Providers over to Urban Flowers last year and it’s one of the best things that I ever did Their Customer Service is amazing and nothing is ever a problem for them Highly recommend them, you’ll never regret it
This is not the first time I have purchased from Urban Flower, they are a good business and delivery, and updates are first class just like ...This is not the first time I have purchased from Urban Flower, they are a good business and delivery, and updates are first class just like their arrangements.
So easy to order online. Text messages sent when arrangements have been made and about to board their vans for delivery. Communication is on...So easy to order online. Text messages sent when arrangements have been made and about to board their vans for delivery. Communication is on point.
Urban Flowers are honestly a dream to deal with. Super easy, reliable, and what I really love is that they send you a photo of the arrangeme...Urban Flowers are honestly a dream to deal with. Super easy, reliable, and what I really love is that they send you a photo of the arrangement before it`s delivered. It’s so reassuring to know exactly what your recipient is getting – and I can say from experience, it’s spot on! Beautiful designs, great service – couldn’t ask for more.
The process was easy. I haven’t had a lot of experience ordering online but found it very user friendly. The photos made choices simple. I w...The process was easy. I haven’t had a lot of experience ordering online but found it very user friendly. The photos made choices simple. I was kept informed about delivery and time frame. And sent a photo of my order after it was made up and texted when they had been delivered.
Urban flower is amazing!I`ve used them numerous times and will continue to use their service.I love how they take the time to send a photo o...Urban flower is amazing!I`ve used them numerous times and will continue to use their service.I love how they take the time to send a photo of the flowers which are being sent out.Just a little extra customer service.Always fresh flowers and stunning arrangements.Definitely recommend this florist.
Lovely people to work with. Very very friendly and open to suggested changes, beautiful colour scheme and the flowers were magnificent - so ...Lovely people to work with. Very very friendly and open to suggested changes, beautiful colour scheme and the flowers were magnificent - so fresh and so pretty.
