I called as was a little past cut off time but they rallied and got my delievery out same day, it was perfect and their bunches are magnific...I called as was a little past cut off time but they rallied and got my delievery out same day, it was perfect and their bunches are magnificent :)
I choose this florist based on a internet search. Their flowers are beautifully arranged and generously sized. I ordered two arrangements in...I choose this florist based on a internet search. Their flowers are beautifully arranged and generously sized. I ordered two arrangements in two days for different recipients -- both delighted. Very good service. Prompt delivery.
Carli gave great advice on the arrangement chosen, was happy to take a rather long message down over the phone, and called me politely when ...Carli gave great advice on the arrangement chosen, was happy to take a rather long message down over the phone, and called me politely when the driver could not find the recipient`s home due to my error in relaying house number. In a world where one finds little patience in customer service, this was refreshing and much appreciated. It was a smooth and stress-free experience from beginning to end. Thank you Urban Flowers.
Very easy to order, appreciated the different payment options. I received a photo of my friends flowers before it was delivered to her, look...Very easy to order, appreciated the different payment options. I received a photo of my friends flowers before it was delivered to her, looked so beautiful! I was informed the chocolates I purchased as a gift were unavailable and was given the option to approve an alternative of equal value. I would definitely order again the next time I need flowers !
Anonymous
24th July 2024
★★★★★
Urban Flower provided a very friendly and efficient service and delivered on the same day as ordered, as promised. They even send me a photo...Urban Flower provided a very friendly and efficient service and delivered on the same day as ordered, as promised. They even send me a photo of the lovely arrangement once it was made. An overall excellent experience. I`ll definitely order from Urban Flower again! Thank you.
Great selection of gifts and ability to combine different choices and customise my order made for an easy and no fuss experience using the s...Great selection of gifts and ability to combine different choices and customise my order made for an easy and no fuss experience using the site. Also received text notifications and photos of bouquets and service delivery. Would use and recommend Urban Flower! Thank you for delivering an excellent customer experience!
